Your customers have something to say. Put it to work for your store.

collected, moderated, published — without losing your evenings

Ekomy sends the review invitation at the right moment, by email or WhatsApp, gathers the replies in a clear moderation queue, and publishes approved reviews on your store with a fast widget — in French and Arabic alike.

How it works

Three steps, one clear queue

01

Invite

After every order, Ekomy sends a review invitation by email or WhatsApp, with approved templates and a secure submission link.

02

Moderate

AI

Reviews land in a single queue: approve, reply, or reject. Sentiment analysis flags what needs your attention.

03

Publish

Approved reviews appear on your product pages through a lightweight widget, in your store's colors, ready for French and Arabic.

Moderation, exactly as you'll use it

Sonia M.

The serum arrived in two days, very well packed. The texture is light and the scent discreet — exactly what I was looking for. I take off one star because the pump was a little stiff at first, but customer service replied within the hour.

imgVitamin C glow serum — 30 mlRef. SKU-0417 · product image to be wiredPending
img
Dashboard screenshot — coming soon

The whole review cycle, in one place

from the order to the star on the page
01

Multichannel collection

Post-purchase invitations by email and WhatsApp Business, with measured reminders and single-use links.

02

Moderation & sentiment

AI

A clean moderation queue, enriched with automatic sentiment analysis to help you prioritize replies.

03

Storefront widget

Stars and reviews on your product pages, without slowing them down. French and Arabic, right-to-left script included.

Channels

WhatsApp, Messenger, and Instagram, used the right way

WhatsApp

Review invitations go out through the official WhatsApp Business API, with message templates approved by Meta. Nothing else: no prospecting, no unsolicited messages.

Messenger & Instagram

When you connect your Facebook Page or professional Instagram account, messages from your customers arrive in your Ekomy inbox and you reply from there. Inbound only: Ekomy never sends a proactive message on Messenger or Instagram.

Your accounts stay yours

You connect through Meta's official authorization, and you can revoke it at any time from your settings.

Integration

Built for PrestaShop first

Install the module, connect your store, and orders trigger invitations automatically. No custom development, no CSV exports. More platforms will follow.

FAQ

Where is the data hosted?

On Hetzner servers located in the European Union. The details are in our privacy policy.

Is Ekomy GDPR compliant?

Yes. Your customers can exercise their rights at any time, data deletion follows a documented process, and a data processing agreement (DPA) is available on request.

How do WhatsApp invitations work?

They use Meta's official WhatsApp Business API, with approved message templates. Your customers receive a secure link to leave their review.

Which PrestaShop versions are supported?

The module targets recent PrestaShop 8 releases. Contact us to confirm your setup.

Will the widget slow down my store?

No. It loads after the rest of the page and weighs a few kilobytes. Your Core Web Vitals stay intact.

Can I manage reviews in Arabic?

Yes. The interface, invitations, and widget support French and Arabic, including right-to-left display.

Ready to let your customers do the talking?

the proof? your customers write itBook a demo