A simple tool for serious work: your customer reviews

every step, no friction

Collection

Email + WhatsApp invitations, post-order timing, reminders, secure single-use links, Meta-approved templates.

Moderation

A single queue: approve, reject, reply, with clear statuses.

Sonia M.18 July 2026 · verified purchase

The serum arrived in two days, very well packed. The texture is light and the scent discreet — exactly what I was looking for. I take off one star because the pump was a little stiff at first, but customer service replied within the hour.

imgVitamin C glow serum — 30 mlRef. VITC-030Pending

Sentiment & analysis

Every review is analyzed automatically: tone, key points. You see at a glance where to act.

Widget

Ember stars, deferred loading, customization, FR/AR + RTL.

PrestaShop integration

Module, order and customer sync, automatic triggering. More platforms will follow.

Multilingual

Native FR/AR, RTL, Noto Sans Arabic. Built for stores that sell on both sides of the Mediterranean.

FR / العربية

Messenger & Instagram inbox

Connect your Facebook Page and professional Instagram account, and messages from your customers land in your Ekomy inbox next to your reviews. You reply from one place; your customer receives the answer in Messenger or Instagram as usual. Inbound only — Ekomy never sends a proactive message on Messenger or Instagram. To deliver messages in real time, Ekomy subscribes to your Page's messaging webhooks and reads basic profile details (name, picture) so your inbox shows who you're talking to. Ekomy does not post to your Page and does not read your posts, ads, or followers.

Ekomy inbox showing the conversations list with Messenger, Instagram and WhatsApp channels, with a customer conversation open alongside.

Ready to let your customers do the talking?

the proof? your customers write itBook a demo